Privacy and cookies policy

Privacy policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

We use Google Analytics to analyse the use of our website, so when visiting our website, the IP address used to access our website may be logged along with the dates and times of access. This information is purely used to analyze trends, administer our website, track users movement, and gather broad demographic information for internal use such as statistical assessments and website improvement. Most importantly, any recorded IP addresses are not linked to personally identifiable information.
Other information may be collected as well, which is rather typical of most websites. For instance, the source that referred you to our website is generally known. Likewise, your duration on our website, the type of operating system the computer you are using to access our website has. Similarly, the type of web browser is often noted. Again, this is common data collection, and helps ultimately produce a better end-user experience.

Any personal information you provide to us by means of a form posted on our website, an email received from you or by telephone, are used strictly in order to communicate with you in relation to any enquiry you make. This information is then used to produce booking contracts, any relevant invoices, communication in reference to the engagement and information that will help with the booking .

We will not collect any personal data from you that we do not need in order to provide this service to you. Your information will not be used for future marketing purposes and will not be shared with third parties.
Following your enquiry, if a response is not received to our reply e-mail, we may send a reminder e-mail.
A period after that, your e-mail and any information relating to the enquiry will be deleted. This also applies to enquires if you notify us that you not wish to proceed with a booking.
We are required under GR tax law to keep your basic personal data (name, address, contact details) in connection with actual bookings, for a maximum of 5 financial tax years, after which time it will be deleted.

We use Google as our email provider (gmail). Google services are compliant with GDPR
The request form we use to collect data is designed on and provided by JotForm (www.jotform.com). Any data collected by JotForm is stored on JotForm's servers, which conform to the EU guidelines (https://www.jotform.com/eu-safe-forms/).

Cookies policy

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

We use Jotform for our online booking and enquiry forms. You can view the privacy policy of this service provider at https://www.jotform.com/privacy/.

We use Trip Advisor widgets to collect reviews and display the latest reviews about Daphnes from the TripAdvisor site. You can view the privacy policy of this service provider at https://tripadvisor.mediaroom.com/UK-privacy-policy.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
Chrome https://support.google.com/chrome/answer/95647?hl=en
Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera http://www.opera.com/help/tutorials/security/cookies/
Internet Explorer https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari https://support.apple.com/kb/PH21411
Edge https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy